Terms and Conditions

All products on our website are legal within Gibraltar. Even though all our products are from E.U. certified hemp strains, and are therefore legally approved for use within the E.U., we cannot provide any information or guarantee on the legal status of these products in any countries other than Gibraltar. You accept the responsibility to inform yourself about your local laws, including import and customs regulations before ordering, and you certify that the import of these products to your country is legal. By placing an order at www.hempassion.co.uk, you accept all responsibilities regarding the legality of the products that will be shipped to you.

 

Nature Nectar LTD (trading as Hempassion, and hereinafter referred to as Hempassion) makes no claim that the information and products on this website are available or legal outside of Gibraltar. All information provided by us on this website, any links to external websites, conversations over the phone, email correspondence or any other form of communication, is purely for educational and informational purposes. This should never be interpreted as a recommendation to undertake a specific action.

 

By using this website, www.hempassion.co.uk, and/or purchasing products or services on it, you agree to abide by the following Terms & Conditions.

 

By using this website and/or placing an order on this website, you certify that you are at least 18 years of age.

 

Precaution

 

The warranty period is until the “best before” date shown on the product.

 

You take full responsibility for damages, lost profit and any loss of property that may result from the purchase or use of any product from Hempassion.

We do not encourage the illegal use of our products, and strongly advise you to seek legal advice if you have any queries regarding the legality of our products in your country.

 

We make no medicinal claims for any of our products.

 

All illustrations, designs and logos on this website are copyrighted. Commercial use of any of these contents is strictly prohibited, without the written permission of Hempassion.

 

Payment

 

Local orders (Gibraltar) will have payments processed immediately. No delivery charge applies.

 

Outside of Gibraltar, payments by credit/debit card will not be processed until the goods have been shipped.

 

Due to regulations on CBD, our products cannot be sold to the US. All cards from the US will likely be declined by your issuer.

 

Delivery, Shipping & Returns

 

Local

 

All local orders will be delivered on Mondays, Wednesdays and Fridays, from 6-8 p.m., if the order was made before 5 pm on any of our stated delivery days.

 

We will contact you to arrange the time which best suits you. No delivery charge applies.

 

International

 

Outside of Gibraltar, we aim to dispatch all orders received by 2pm, on the next business day, subject to items being in stock.

 

Cancellations and Returns

 

Once an order has been dispatched, you may return the goods within 28 days of receipt, as long as they are unopened with the seal(s) intact. If an item has been used or opened, we will not accept a return, due to the potential contamination of the product.

 

To cancel or return goods, please contact us via email or Facebook, and quote your order number.

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